Frequently Asked Questions
What makes sockprints unique?
Several years ago we developed a way to print a few socks at a time, so now you can order one-of-a-kind socks by the pair! Our patented process is different than dye sublimation or silk screening and we can print almost any image on a pair of socks. Each order is personally handled by our design and production teams and all the details are carefully reviewed to make sure your custom socks look great.
About the quality of our socks
Sockprints socks are made specifically for our printing process with strict specifications. We print on cotton blend socks using eco-friendly apparel inks and the socks are available in a variety of styles/color for men, women, and youth. Please refer to the product listings for color and sizing information. Machine wash warm, tumble dry, do not use bleach.
We found a few companies who offer variations of what we do and were surprised by the finished product we received when placing an order. Our quality standards are extremely high and we only ship what we feel is the perfect pair
What kind of images can be printed on socks?
Most types of artwork will work, but keep in mind the scale and size of the file and how it will look on the socks. If you submit a fuzzy picture or artwork to us, it will print the same way. Avoid shadows and dark colors and if you are going to use a photo, make sure the picture is clear. Please note we are printing on a soft surface, not photo paper and colors will not be exact to what you see on the computer screen. We cannot print any licensed images or copyrighted images so please keep this in mind when sending your artwork. We will contact you if we have any concerns.
Production and Shipping
Once we receive an order confirmation, the socks are typically printed within 2-3 business days. Our standard shipping is via First Class mail with other shipping options available at checkout. We ship international orders via USPS First Class, Priority or Express Mail. Sockprints is not responsible for delays or lost packages by our shipping carriers.
We take pride in the quality of the printing, and make sure each order meets our standards before it is shipped out.
For custom orders, since each pair is made with the information you provide, we cannot accept returns.
Human error does happen and if we mess up an order we will replace it. Customer service is very important to us and if you are not totally satisfied with our socks please contact us and we can work it out.